Musculoskeletal Care Telehealth Practice Collaborative - Dec 16 Kick Start Meeting-MSK Telehealth Practice Collaborative

Video Transcription

Video Summary

The kickoff call for a telehealth pilot program was led by Carolyn Millet and included an introduction to the program and two physician liaisons, Drs. Todd Roland and Kevin Carnaro. The main focus of the call was a deep dive into the baseline survey results, which were shared with participants prior to the call. The survey captured data on various aspects of telehealth, including demographics, previous experience with telehealth, barriers, success and challenges in providing telehealth services, and satisfaction with the program. Some key findings from the survey included challenges with physical exams and treatments via telehealth, concerns about reimbursement and regulatory restrictions, difficulties with patient engagement and technology, and the need for improvement in various areas such as telehealth coding and billing practices. The kickoff call also included breakout sessions where participants introduced themselves, discussed their improvement projects, and shared their goals for the program. These goals ranged from improving telehealth skills and exams to identifying suitable telehealth platforms and improving patient satisfaction. The next steps for the program include the launch of a FASFORM community and a survey to gather additional information on improvement projects. The first collaborative call is scheduled for January, where participants will share their progress and receive support and resources to achieve their goals.

Keywords

telehealth pilot program

kickoff call

baseline survey results

physician liaisons

barriers

patient engagement

telehealth coding

improvement projects

FASFORM community

patient satisfaction